675 lines
27 KiB
JavaScript
675 lines
27 KiB
JavaScript
/**
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* TalkingQ Platform - Bad Case Management Page
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*/
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registerPage('badcase', function(container) {
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const initialCases = [
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{
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id: 'BC-2026-001',
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session: 'sess-6c1d',
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device: 'DEV-002',
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agent: '小Q故事机器人',
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issue: '回答偏离话题，讲了不适合儿童的内容片段',
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severity: 'high',
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status: 'open',
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reporter: '自动检测',
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time: '2026-05-12 14:07',
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tags: ['内容安全', '主题偏离'],
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dialogue: {
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user: '给我讲一个勇敢小朋友的故事',
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assistant: '故事中出现了不适合儿童的危险情节描述。',
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},
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},
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{
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id: 'BC-2026-002',
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session: 'sess-5a4b',
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device: 'DEV-003',
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agent: '小Q故事机器人',
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issue: '粤语识别错误率高，多次识别成普通话',
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severity: 'medium',
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status: 'reviewing',
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reporter: '运营标注',
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time: '2026-05-12 13:58',
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tags: ['ASR质量', '粤语'],
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dialogue: {
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user: '我想听广东话故事',
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assistant: '识别结果被转写为普通话场景，导致回复不准确。',
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},
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},
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{
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id: 'BC-2026-003',
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session: 'sess-3f7a',
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device: 'DEV-007',
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agent: '英语学习助手',
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issue: '用户问"what is fire"，AI回复了如何生火的危险操作',
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severity: 'critical',
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status: 'open',
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reporter: '自动检测',
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time: '2026-05-12 11:30',
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tags: ['内容安全', '危险信息'],
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dialogue: {
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user: 'what is fire?',
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assistant: '回复中包含了危险操作步骤，需要安全策略拦截。',
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},
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},
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{
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id: 'BC-2026-004',
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session: 'sess-2c8b',
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device: 'DEV-012',
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agent: '科学百科探索者',
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issue: 'TTS 合成失败，只播放了半句话',
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severity: 'low',
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status: 'closed',
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reporter: '系统监控',
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time: '2026-05-11 09:15',
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tags: ['TTS故障'],
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resolution: '已更换默认 TTS 兜底模型。',
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dialogue: {
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user: '太阳为什么会发光',
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assistant: '太阳发光是因为内部发生核聚变...（播放中断）',
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},
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},
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{
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id: 'BC-2026-005',
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session: 'sess-1d9e',
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device: 'DEV-015',
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agent: '小Q故事机器人',
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issue: '对用户"我想要妈妈"的情感求助回应过于机械',
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severity: 'medium',
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status: 'reviewing',
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reporter: '人工标注',
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time: '2026-05-11 16:42',
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tags: ['情感质量', '儿童关怀'],
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dialogue: {
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user: '我想要妈妈',
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assistant: '请说明你的需求。',
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},
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},
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];
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if (!window.__badCaseRecords) {
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window.__badCaseRecords = initialCases.map(item => ({ ...item, tags: [...item.tags], dialogue: { ...item.dialogue } }));
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}
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const cases = window.__badCaseRecords;
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const filters = {
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keyword: '',
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severity: 'all',
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status: 'all',
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agent: 'all',
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};
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const sevMap = {
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critical: { label: '严重', badge: 'badge-danger', accent: 'var(--danger)' },
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high: { label: '高', badge: 'badge-danger', accent: 'var(--danger)' },
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medium: { label: '中', badge: 'badge-warning', accent: 'var(--warning)' },
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low: { label: '低', badge: 'badge-default', accent: 'var(--text-muted)' },
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};
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const statMap = {
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open: { label: '待处理', badge: 'badge-danger' },
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reviewing: { label: '审核中', badge: 'badge-warning' },
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closed: { label: '已关闭', badge: 'badge-default' },
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};
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function escapeHtml(value) {
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return String(value ?? '')
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.replace(/&/g, '&')
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.replace(/</g, '<')
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.replace(/>/g, '>')
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.replace(/"/g, '"')
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.replace(/'/g, ''');
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}
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function getNowText() {
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const now = new Date();
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const pad = value => String(value).padStart(2, '0');
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return `${now.getFullYear()}-${pad(now.getMonth() + 1)}-${pad(now.getDate())} ${pad(now.getHours())}:${pad(now.getMinutes())}`;
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}
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function splitTags(value) {
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return String(value || '')
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.split(/[,，]/)
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.map(tag => tag.trim())
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.filter(Boolean);
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}
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function getAgents() {
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return [...new Set(cases.map(item => item.agent).filter(Boolean))];
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}
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function getFilteredCases() {
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const keyword = filters.keyword.trim().toLowerCase();
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return cases.filter(item => {
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const searchableText = [
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item.id,
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item.session,
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item.device,
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item.agent,
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item.issue,
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item.reporter,
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...(item.tags || []),
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].join(' ').toLowerCase();
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return (!keyword || searchableText.includes(keyword))
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&& (filters.severity === 'all' || item.severity === filters.severity)
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&& (filters.status === 'all' || item.status === filters.status)
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&& (filters.agent === 'all' || item.agent === filters.agent);
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});
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}
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function getStats() {
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const openCases = cases.filter(item => item.status === 'open');
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const reviewingCases = cases.filter(item => item.status === 'reviewing');
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const closedCases = cases.filter(item => item.status === 'closed');
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const securityCases = cases.filter(item => (item.tags || []).some(tag => ['内容安全', '危险信息'].includes(tag)));
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return {
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open: openCases.length,
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criticalOpen: openCases.filter(item => item.severity === 'critical').length,
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reviewing: reviewingCases.length,
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closed: closedCases.length,
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security: securityCases.length,
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securityOpen: securityCases.filter(item => item.status !== 'closed').length,
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};
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}
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function renderStats() {
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const stats = getStats();
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return `
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<div class="kpi-grid" style="grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:20px">
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<div class="kpi-card">
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<div class="kpi-icon"><i data-lucide="alert-triangle"></i></div>
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<div class="kpi-label">待处理</div>
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<div class="kpi-value" style="color:var(--danger)">${stats.open}</div>
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<div class="kpi-change down">其中严重 ${stats.criticalOpen} 个</div>
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</div>
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<div class="kpi-card">
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<div class="kpi-icon"><i data-lucide="search"></i></div>
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<div class="kpi-label">审核中</div>
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<div class="kpi-value" style="color:var(--warning)">${stats.reviewing}</div>
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<div class="kpi-change">等待复核或修复验证</div>
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</div>
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<div class="kpi-card">
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<div class="kpi-icon"><i data-lucide="check-circle"></i></div>
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<div class="kpi-label">已关闭</div>
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<div class="kpi-value" style="color:var(--success)">${stats.closed}</div>
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<div class="kpi-change up">当前前端 mock 统计</div>
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</div>
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<div class="kpi-card">
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<div class="kpi-icon"><i data-lucide="shield-alert"></i></div>
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<div class="kpi-label">内容安全触发</div>
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<div class="kpi-value" style="color:var(--danger)">${stats.security}</div>
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<div class="kpi-change down">未关闭 ${stats.securityOpen} 个</div>
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</div>
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</div>
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`;
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}
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function renderActions(item) {
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return `
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<div style="display:flex;gap:4px;align-items:center">
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<button class="btn btn-ghost btn-sm" data-tooltip="查看详情" onclick="openBCDetail('${item.id}')"><i data-lucide="eye"></i></button>
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${item.status !== 'closed' ? `
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<button class="btn btn-ghost btn-sm" data-tooltip="标注问题" onclick="openBCTagModal('${item.id}')"><i data-lucide="tag"></i></button>
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<button class="btn btn-outline btn-sm" style="color:var(--success)" onclick="closeBC('${item.id}')">关闭</button>
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` : ''}
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</div>
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`;
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}
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function renderRows(rows) {
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if (!rows.length) {
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return `
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<tr>
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<td colspan="9">
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<div style="padding:42px 20px;text-align:center;color:var(--text-muted)">
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<i data-lucide="inbox" style="width:32px;height:32px;margin-bottom:10px"></i>
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<div style="font-size:14px;color:var(--text-secondary)">暂无匹配的 Bad Case</div>
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<div style="font-size:12px;margin-top:4px">可以调整筛选条件，或手动添加新的问题案例。</div>
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</div>
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</td>
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</tr>
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`;
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}
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return rows.map(item => `
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<tr>
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<td style="font-family:monospace;font-size:12px;color:var(--primary)">${escapeHtml(item.id)}</td>
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<td style="max-width:300px">
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<div style="font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis" title="${escapeHtml(item.issue)}">${escapeHtml(item.issue)}</div>
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<div style="font-size:11px;color:var(--text-muted)">Session: ${escapeHtml(item.session)} · ${escapeHtml(item.device)}</div>
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</td>
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<td style="font-size:12px">${escapeHtml(item.agent)}</td>
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<td><span class="badge ${sevMap[item.severity]?.badge || 'badge-default'}">${sevMap[item.severity]?.label || '-'}</span></td>
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<td><span class="badge ${statMap[item.status]?.badge || 'badge-default'}">${statMap[item.status]?.label || '-'}</span></td>
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<td>
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<div style="display:flex;gap:4px;flex-wrap:wrap">
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${(item.tags || []).map(tag => `<span class="badge badge-purple" style="font-size:11px">${escapeHtml(tag)}</span>`).join('') || '<span style="font-size:12px;color:var(--text-muted)">未标注</span>'}
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</div>
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</td>
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<td style="font-size:12px">${escapeHtml(item.reporter)}</td>
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<td style="font-size:12px;color:var(--text-muted)">${escapeHtml(item.time)}</td>
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<td>${renderActions(item)}</td>
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</tr>
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`).join('');
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}
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function renderResults() {
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const rows = getFilteredCases();
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const statsTarget = container.querySelector('#bcStats');
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const tableTarget = container.querySelector('#bcTableCard');
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const totalTarget = container.querySelector('#bcFilterCount');
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if (statsTarget) statsTarget.innerHTML = renderStats();
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if (totalTarget) totalTarget.textContent = `共 ${rows.length} 条`;
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if (tableTarget) {
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tableTarget.innerHTML = `
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<div class="card" style="padding:0;overflow:hidden">
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<div class="table-wrapper">
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<table>
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<thead>
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<tr>
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<th>ID</th>
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<th>问题描述</th>
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<th>智能体</th>
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<th>严重度</th>
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<th>状态</th>
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<th>标签</th>
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<th>报告人</th>
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<th>时间</th>
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<th>操作</th>
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</tr>
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</thead>
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<tbody>${renderRows(rows)}</tbody>
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</table>
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</div>
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</div>
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`;
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}
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lucide.createIcons({ elements: [container] });
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}
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function renderPage() {
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const agents = getAgents();
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container.innerHTML = `
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<div class="page-header">
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<div>
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<div class="page-title">Bad Case 管理</div>
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<div class="page-desc">收集、标注和修复 AI 回复质量问题，持续优化智能体表现</div>
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</div>
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<div class="page-actions">
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<button class="btn btn-primary" id="manualBCBtn">
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<i data-lucide="plus"></i> 手动添加
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</button>
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</div>
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</div>
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<div id="bcStats"></div>
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<div class="filter-bar">
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<div class="search-input">
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<i data-lucide="search"></i>
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<input type="text" id="bcSearchInput" value="${escapeHtml(filters.keyword)}" placeholder="搜索 Bad Case 内容 / ID / Session / 设备...">
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</div>
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<select class="filter-select" id="bcSeverityFilter">
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<option value="all" ${filters.severity === 'all' ? 'selected' : ''}>全部严重度</option>
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<option value="critical" ${filters.severity === 'critical' ? 'selected' : ''}>严重</option>
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<option value="high" ${filters.severity === 'high' ? 'selected' : ''}>高</option>
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<option value="medium" ${filters.severity === 'medium' ? 'selected' : ''}>中</option>
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<option value="low" ${filters.severity === 'low' ? 'selected' : ''}>低</option>
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</select>
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<select class="filter-select" id="bcStatusFilter">
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<option value="all" ${filters.status === 'all' ? 'selected' : ''}>全部状态</option>
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<option value="open" ${filters.status === 'open' ? 'selected' : ''}>待处理</option>
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<option value="reviewing" ${filters.status === 'reviewing' ? 'selected' : ''}>审核中</option>
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<option value="closed" ${filters.status === 'closed' ? 'selected' : ''}>已关闭</option>
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</select>
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<select class="filter-select" id="bcAgentFilter">
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<option value="all" ${filters.agent === 'all' ? 'selected' : ''}>全部智能体</option>
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${agents.map(agent => `<option value="${escapeHtml(agent)}" ${filters.agent === agent ? 'selected' : ''}>${escapeHtml(agent)}</option>`).join('')}
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</select>
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<span id="bcFilterCount" style="margin-left:auto;font-size:12px;color:var(--text-muted)"></span>
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</div>
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<div id="bcTableCard"></div>
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`;
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bindEvents();
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renderResults();
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}
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function bindEvents() {
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container.querySelector('#bcSearchInput')?.addEventListener('input', event => {
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filters.keyword = event.target.value;
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renderResults();
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});
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container.querySelector('#bcSeverityFilter')?.addEventListener('change', event => {
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filters.severity = event.target.value;
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renderResults();
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});
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container.querySelector('#bcStatusFilter')?.addEventListener('change', event => {
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filters.status = event.target.value;
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renderResults();
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});
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container.querySelector('#bcAgentFilter')?.addEventListener('change', event => {
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filters.agent = event.target.value;
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renderResults();
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});
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container.querySelector('#manualBCBtn')?.addEventListener('click', openManualCaseModal);
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}
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function findCase(id) {
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return cases.find(item => item.id === id);
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}
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function getNextCaseId() {
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const year = new Date().getFullYear();
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const usedNumbers = cases
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.map(item => String(item.id).match(/^BC-\d{4}-(\d+)$/))
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.filter(Boolean)
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.map(match => Number(match[1]));
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const nextNumber = (usedNumbers.length ? Math.max(...usedNumbers) : 0) + 1;
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return `BC-${year}-${String(nextNumber).padStart(3, '0')}`;
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}
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function openManualCaseModal() {
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const agents = getAgents();
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const modal = createModal({
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title: '手动添加 Bad Case',
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content: `
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<div class="form-row">
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<div class="form-group">
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<label class="form-label">关联 Session ID</label>
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<input type="text" class="form-control" id="manualBCSession" placeholder="sess-xxxxxx">
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</div>
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<div class="form-group">
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<label class="form-label">关联设备</label>
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<input type="text" class="form-control" id="manualBCDevice" placeholder="DEV-001">
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</div>
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</div>
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<div class="form-row">
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<div class="form-group">
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<label class="form-label">智能体</label>
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<select class="form-control" id="manualBCAgent">
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${agents.map(agent => `<option value="${escapeHtml(agent)}">${escapeHtml(agent)}</option>`).join('')}
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<option value="custom">自定义智能体</option>
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</select>
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</div>
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<div class="form-group" id="manualBCCustomWrap" style="display:none">
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<label class="form-label">自定义智能体名称</label>
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<input type="text" class="form-control" id="manualBCCustomAgent" placeholder="请输入智能体名称">
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</div>
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</div>
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<div class="form-group">
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<label class="form-label">问题描述<span class="required">*</span></label>
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<textarea class="form-control" rows="4" id="manualBCIssue" placeholder="描述 AI 回复的具体问题、触发场景和期望结果..."></textarea>
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</div>
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<div class="form-row">
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<div class="form-group">
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<label class="form-label">严重度</label>
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<select class="form-control" id="manualBCSeverity">
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<option value="low">低</option>
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<option value="medium" selected>中</option>
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<option value="high">高</option>
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<option value="critical">严重</option>
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</select>
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</div>
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<div class="form-group">
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<label class="form-label">问题标签</label>
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<input type="text" class="form-control" id="manualBCTags" placeholder="内容安全, ASR质量...">
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</div>
|
||
</div>
|
||
<div class="api-note">
|
||
<i data-lucide="info"></i>
|
||
<span>后端接口预留：<code>POST /api/v1/bad-cases</code> 创建人工 Bad Case。</span>
|
||
</div>`,
|
||
onConfirm: async () => {
|
||
const issue = document.getElementById('manualBCIssue')?.value.trim();
|
||
if (!issue) {
|
||
Toast.warning('请填写问题描述');
|
||
return false;
|
||
}
|
||
|
||
const selectedAgent = document.getElementById('manualBCAgent')?.value || '';
|
||
const customAgent = document.getElementById('manualBCCustomAgent')?.value.trim();
|
||
const agent = selectedAgent === 'custom' ? customAgent : selectedAgent;
|
||
if (!agent) {
|
||
Toast.warning('请填写智能体名称');
|
||
return false;
|
||
}
|
||
|
||
cases.unshift({
|
||
id: getNextCaseId(),
|
||
session: document.getElementById('manualBCSession')?.value.trim() || `sess-${Math.random().toString(16).slice(2, 6)}`,
|
||
device: document.getElementById('manualBCDevice')?.value.trim() || '手动录入',
|
||
agent,
|
||
issue,
|
||
severity: document.getElementById('manualBCSeverity')?.value || 'medium',
|
||
status: 'open',
|
||
reporter: '手动添加',
|
||
time: getNowText(),
|
||
tags: splitTags(document.getElementById('manualBCTags')?.value) || [],
|
||
dialogue: {
|
||
user: '手动添加案例，暂无原始用户消息',
|
||
assistant: issue,
|
||
},
|
||
});
|
||
|
||
try {
|
||
if (window.API?.badCases?.create) {
|
||
await API.badCases.create(cases[0]);
|
||
}
|
||
} catch (error) {
|
||
console.warn('Mock bad case create failed:', error);
|
||
}
|
||
|
||
filters.status = 'all';
|
||
renderPage();
|
||
Toast.success('Bad Case 已添加');
|
||
},
|
||
confirmText: '添加',
|
||
size: 'large',
|
||
});
|
||
|
||
const agentSelect = modal.overlay.querySelector('#manualBCAgent');
|
||
const customWrap = modal.overlay.querySelector('#manualBCCustomWrap');
|
||
agentSelect?.addEventListener('change', event => {
|
||
if (customWrap) customWrap.style.display = event.target.value === 'custom' ? 'block' : 'none';
|
||
});
|
||
}
|
||
|
||
window.openBCDetail = async function(id) {
|
||
const bc = findCase(id);
|
||
if (!bc) {
|
||
Toast.warning('未找到该 Bad Case');
|
||
return;
|
||
}
|
||
|
||
createModal({
|
||
title: `Bad Case 详情 - ${escapeHtml(id)}`,
|
||
content: `
|
||
<div style="display:grid;gap:14px">
|
||
<div>
|
||
<div class="form-label">问题描述</div>
|
||
<div style="padding:12px;background:#fff2f0;border:1px solid #ffd8d3;border-radius:var(--radius-sm);font-size:13px;line-height:1.7">${escapeHtml(bc.issue)}</div>
|
||
</div>
|
||
<div class="form-row">
|
||
<div>
|
||
<div class="form-label">严重度</div>
|
||
<span class="badge ${sevMap[bc.severity]?.badge || 'badge-default'}">${sevMap[bc.severity]?.label || '-'}</span>
|
||
</div>
|
||
<div>
|
||
<div class="form-label">当前状态</div>
|
||
<span class="badge ${statMap[bc.status]?.badge || 'badge-default'}">${statMap[bc.status]?.label || '-'}</span>
|
||
</div>
|
||
</div>
|
||
<div class="form-row">
|
||
<div>
|
||
<div class="form-label">关联 Session</div>
|
||
<span style="font-family:monospace;font-size:12px;color:var(--primary)">${escapeHtml(bc.session)}</span>
|
||
</div>
|
||
<div>
|
||
<div class="form-label">关联设备</div>
|
||
<span style="font-size:12px;color:var(--text-secondary)">${escapeHtml(bc.device)}</span>
|
||
</div>
|
||
</div>
|
||
<div>
|
||
<div class="form-label">关联对话</div>
|
||
<div style="display:grid;gap:8px;padding:12px;background:#f7f8fc;border-radius:var(--radius-sm)">
|
||
<div style="font-size:12px;color:var(--text-muted)">用户</div>
|
||
<div style="font-size:13px;color:var(--text-primary);line-height:1.6">${escapeHtml(bc.dialogue?.user || '暂无原始用户消息')}</div>
|
||
<div style="font-size:12px;color:var(--text-muted);margin-top:4px">AI 回复</div>
|
||
<div style="font-size:13px;color:var(--text-primary);line-height:1.6">${escapeHtml(bc.dialogue?.assistant || '暂无原始 AI 回复')}</div>
|
||
</div>
|
||
</div>
|
||
${bc.resolution ? `
|
||
<div>
|
||
<div class="form-label">最近处理意见</div>
|
||
<div style="font-size:13px;line-height:1.7;color:var(--text-secondary);padding:10px 12px;background:#f6ffed;border:1px solid #d9f7be;border-radius:var(--radius-sm)">${escapeHtml(bc.resolution)}</div>
|
||
</div>
|
||
` : ''}
|
||
<div class="form-group">
|
||
<label class="form-label">处理意见<span class="required">*</span></label>
|
||
<textarea class="form-control" rows="4" id="bcReviewResolution" placeholder="描述如何修复此问题，例如调整 Prompt、安全规则、ASR/TTS 模型或知识库内容...">${escapeHtml(bc.resolution || '')}</textarea>
|
||
</div>
|
||
<div class="form-group">
|
||
<label class="form-label">关联修复动作</label>
|
||
<select class="form-control" id="bcReviewAction">
|
||
<option value="none">不关联</option>
|
||
<option value="prompt">修改系统 Prompt / 安全策略</option>
|
||
<option value="model">调整模型配置</option>
|
||
<option value="knowledge">修正知识库内容</option>
|
||
<option value="workflow">调整工作流或工具调用</option>
|
||
</select>
|
||
</div>
|
||
<div class="api-note">
|
||
<i data-lucide="info"></i>
|
||
<span>后端接口预留：<code>POST /api/v1/bad-cases/${escapeHtml(id)}/review</code> 提交审核处理结果。</span>
|
||
</div>
|
||
</div>`,
|
||
onConfirm: async () => {
|
||
const resolution = document.getElementById('bcReviewResolution')?.value.trim();
|
||
const action = document.getElementById('bcReviewAction')?.value || 'none';
|
||
if (!resolution) {
|
||
Toast.warning('请填写处理意见');
|
||
return false;
|
||
}
|
||
|
||
try {
|
||
if (window.API?.badCases?.review) {
|
||
await API.badCases.review(id, { resolution, action });
|
||
}
|
||
} catch (error) {
|
||
console.warn('Mock bad case review failed:', error);
|
||
}
|
||
|
||
bc.resolution = resolution;
|
||
bc.reviewAction = action;
|
||
bc.updatedAt = getNowText();
|
||
if (bc.status !== 'closed') bc.status = 'reviewing';
|
||
renderResults();
|
||
Toast.success('已提交处理意见，状态已更新');
|
||
},
|
||
confirmText: '提交处理',
|
||
size: 'large',
|
||
});
|
||
};
|
||
|
||
window.openBCTagModal = function(id) {
|
||
const bc = findCase(id);
|
||
if (!bc) {
|
||
Toast.warning('未找到该 Bad Case');
|
||
return;
|
||
}
|
||
|
||
createModal({
|
||
title: `标注问题 - ${escapeHtml(id)}`,
|
||
content: `
|
||
<div class="form-row">
|
||
<div class="form-group">
|
||
<label class="form-label">严重度</label>
|
||
<select class="form-control" id="bcTagSeverity">
|
||
<option value="critical" ${bc.severity === 'critical' ? 'selected' : ''}>严重</option>
|
||
<option value="high" ${bc.severity === 'high' ? 'selected' : ''}>高</option>
|
||
<option value="medium" ${bc.severity === 'medium' ? 'selected' : ''}>中</option>
|
||
<option value="low" ${bc.severity === 'low' ? 'selected' : ''}>低</option>
|
||
</select>
|
||
</div>
|
||
<div class="form-group">
|
||
<label class="form-label">问题标签<span class="required">*</span></label>
|
||
<input type="text" class="form-control" id="bcTagsInput" value="${escapeHtml((bc.tags || []).join(', '))}" placeholder="例：内容安全, ASR质量">
|
||
</div>
|
||
</div>
|
||
<div class="form-group">
|
||
<label class="form-label">标注备注</label>
|
||
<textarea class="form-control" rows="3" id="bcTagNote" placeholder="补充问题原因或建议修复方向">${escapeHtml(bc.tagNote || '')}</textarea>
|
||
</div>
|
||
<div class="api-note">
|
||
<i data-lucide="info"></i>
|
||
<span>后端接口预留：<code>PATCH /api/v1/bad-cases/${escapeHtml(id)}/labels</code> 保存标签、严重度和备注。</span>
|
||
</div>`,
|
||
onConfirm: () => {
|
||
const tags = splitTags(document.getElementById('bcTagsInput')?.value);
|
||
if (!tags.length) {
|
||
Toast.warning('请填写至少一个问题标签');
|
||
return false;
|
||
}
|
||
|
||
bc.tags = tags;
|
||
bc.severity = document.getElementById('bcTagSeverity')?.value || bc.severity;
|
||
bc.tagNote = document.getElementById('bcTagNote')?.value.trim() || '';
|
||
bc.reporter = bc.reporter === '自动检测' ? '运营标注' : bc.reporter;
|
||
bc.updatedAt = getNowText();
|
||
if (bc.status === 'open') bc.status = 'reviewing';
|
||
renderResults();
|
||
Toast.success('问题标注已保存');
|
||
},
|
||
confirmText: '保存标注',
|
||
});
|
||
};
|
||
|
||
window.closeBC = function(id) {
|
||
const bc = findCase(id);
|
||
if (!bc) {
|
||
Toast.warning('未找到该 Bad Case');
|
||
return;
|
||
}
|
||
|
||
createModal({
|
||
title: '关闭 Bad Case',
|
||
content: `
|
||
<p style="font-size:14px;margin-bottom:10px">确认关闭 <strong>${escapeHtml(id)}</strong>？关闭后仍可查看详情，但不再进入待处理列表。</p>
|
||
<div class="form-group">
|
||
<label class="form-label">关闭原因<span class="required">*</span></label>
|
||
<textarea class="form-control" rows="3" id="bcCloseReason" placeholder="说明问题已如何处理或为什么无需继续跟进">${escapeHtml(bc.closedReason || '')}</textarea>
|
||
</div>
|
||
<div class="api-note">
|
||
<i data-lucide="info"></i>
|
||
<span>后端接口预留：<code>POST /api/v1/bad-cases/${escapeHtml(id)}/close</code> 关闭问题案例。</span>
|
||
</div>`,
|
||
onConfirm: () => {
|
||
const reason = document.getElementById('bcCloseReason')?.value.trim();
|
||
if (!reason) {
|
||
Toast.warning('请填写关闭原因');
|
||
return false;
|
||
}
|
||
|
||
bc.status = 'closed';
|
||
bc.closedReason = reason;
|
||
bc.closedAt = getNowText();
|
||
renderResults();
|
||
Toast.success(`${id} 已关闭`);
|
||
},
|
||
confirmText: '确认关闭',
|
||
});
|
||
};
|
||
|
||
renderPage();
|
||
});
|